Shipping policy
At Power and Pedal, we aim to process and ship orders quickly and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered through powerandpedal.shop.
Order Processing
Orders are generally processed within 0–1 business days after payment has been successfully confirmed.
Processing includes order verification, preparation, packaging, and handoff to the shipping carrier.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Time
After your order has been processed, standard delivery generally takes 3–7 business days.
Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our reasonable control.
Shipping Cost
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Any available free shipping offers will be clearly stated on the website or at checkout.
Tracking Information
When tracking information is available, it will be provided after your order has been shipped.
Please allow some time for the carrier's tracking system to update after the package has been handed over to the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delivery Issues
If your package arrives damaged, contains an incorrect product, or appears to be missing, please contact Power and Pedal promptly so we can review the situation and assist you.
For damaged packages, we may request photographs of the package and the products received.
Delays Beyond Our Control
Power and Pedal is not responsible for delivery delays caused by circumstances outside our reasonable control, including carrier disruptions, severe weather, holidays, natural disasters, or other unforeseen events.
Contact Us
For questions regarding shipping or your order, please contact us:
Power and Pedal
8731 & 8741 Pioneer Blvd
Santa Fe Springs, California 90670
United States
Email: contact@powerandpedal.shop
Phone: +1 562-655-8660
Website: powerandpedal.shop